Refund & Payment Policy

This policy explains how payments, renewals, plan changes and refunds work for Apni Invoice. If anything here is unclear, please contact us before you pay.

Prices and taxes

All prices are in Indian rupees (INR). 18% GST is added to every plan and service.

• Cloud: ₹7,999 per year + GST, hosting included. Renews at ₹7,999 per year + GST.
• Lifetime: ₹25,999 + GST, one-time licence. Remote installation and the first year of support and updates are included.
• Lifetime AMC (from the second year): ₹3,999 per year + GST.
• Custom development: from ₹29,999 + GST, quoted according to scope.

Free trial

You can request a 14-day free trial from our Contact page. The trial starts on the day your account is set up and ready, not the day you ask. No payment is needed for the trial.

How you can pay

• UPI
• Bank transfer (NEFT, RTGS or IMPS)
• Debit or credit card

Renewals and updates

The Cloud plan is billed yearly and includes hosting and updates for as long as it is active. On the Lifetime plan, GST and E-Way Bill rule updates are included in the first year and while you have an active AMC; outside an AMC, they are charged separately.

Changing plans

• Cloud to Lifetime: we move your data free of charge. Amounts already paid for Cloud are not adjusted against the Lifetime price.
• Lifetime to Cloud: a one-time migration fee of ₹2,999 + GST, after which the Cloud plan continues at ₹7,999 per year + GST.

Refunds

A payment can be refunded only before installation, that is before we install your Lifetime software or set up your Cloud account. Once installation or setup has been done, payments are non-refundable.

Questions

For any question about a payment, an invoice or this policy, please get in touch through our Contact page.